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It’s Time to Swap ‘User’ for the More Personal ‘Consumer’

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Our industry is addicted to jargon. APIs, programmatic, DMPs, DSPs, PMPs, backfill--all of this technical language is fine when we're talking about machines, but it overlooks the most important part of the ad tech equation: people. Although we talk the talk about ad personalization and people-based marketing, widely adopted industry terms like "users" feel anything...

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